Returns & Exchanges
At Posers Hollywood, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged merchandise. Please ensure all items are in their original condition to qualify for a full refund or store credit.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Package Your Items
Carefully place the items back into their original packaging with all designer tags attached and include your printed packing slip.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the return at our Hollywood warehouse, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing